Consulting
Rhiannon Bush helps businesses streamline operations, enhance sales performance, and elevate customer experience. With expertise in process mapping, data-driven sales strategies, and performance metrics, she follows a proven methodology to understand where you are and where you want to be, all with a project management approach.
From refining customer experience and sales scripting, to optimising functional processes, Rhiannon focuses on sustainable operational efficiency and business improvement.
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Methodology
Awareness:
Recognise the key challenges and obstacles in your way. Raise awareness and focus on what matters most.
Alignment:
Define clear goals and ensure the team is aligned. Also ensure alignment with your values, vision, and environment for sustained success.
Action:Ā
Develop practical, results-driven strategies to overcome challenges, achieve desired outcomes, and maintain accountability.
Acceleration:
Execute your plan, iterate continuously, and leverage the right support to optimise progress and achieve results faster.
Approach
InitiationĀ
Align on key objectives and desired outcomes to ensure the engagement delivers maximum impact. Understand key stakeholders and governance. Craft a project plan.
Discovery
Conduct requirements gathering and stakeholder engagement to determine and validate current-state.
Execution
Rhiannon to elicit and document future-state for validation, before conducting a gap analysis and writing an implementation roadmap for moving forward.
Close-Out
Provide comprehensive documentation and actionable next steps for seamless execution by the business and long-term success.
Project Management & Operational Strategy
- Process mapping and workflow optimisation
- Change management and stakeholder engagement
- Efficiency and productivity improvement strategies
- Scaling teams and business operations
- Strategic planning and execution
Sales & Business Development
- Consultative sales strategies
- Sales process mapping and optimisation
- Developing performance metrics and KPIs
- Customer experience scripting and service design
- Negotiation techniques for business growth
